IT Support & IT Help Desk Services in Switzerland | THE IT GUYS

IT Support Services

Business IT Support From Proactive Experts

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DO YOU NEED IMMEDIATE IT SUPPORT?

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what it support do you need?

common it support requests

PRINTERS

Businesses need printers that print. If your printers aren’t functioning, we can find the problem and fix it.

EMAIL SERVERS

Email servers are complex and generate problems. We’ll get them online again.

DATA BACKUP

Data backup is your business insurance policy – if it’s not working, you are facing unnecessary risk.

NETWORK FIREWALL

Network security is imperative & the firewall is foundational to it. We’ll make it perform optimally.

NETWORK HARDWARE

Your network is the backbone of communication internally and with clients, we’ll help make sure it is secure and performing.

UNKNOWN ISSUES

We can assist you in uncovering hidden issues and bottlenecks in your IT infrastructure.

IT PROJECTS

We love setting up and upgrading IT systems. We can handle all logistics and planning to ensure it goes smoothly.

IT HELP CLINIC

If your employees need IT training to perform their work more effectively call us, we love passing on our IT knowledge.

HARDWARE FAILURE

We’ll come and fix your IT hardware failures and help you understand how and why things broke.

TELEPHONY

Your people need to communicate and when your telephony stops working they can’t.

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ABOUT THE DIFFERING APPROACHES TO IT SUPPORT

REACTIVE IT SUPPORT

LEARN ABOUT REACTIVE IT SUPPORT
We passionately serve businesses because we want you to succeed and we believe that technology is a critical platform for your business to do so. That is, if it is working …

Too often, IT support is the weakest link in the technology strategy of a Small & Medium business, even though it is the bedrock of business success. Our IT support services enable technology to become the platform for your success rather than your failure.

Whether you have persistent workstation software problems that don’t seem to go away, a really old exchange email server that needs replacing or it’s just that something doesn’t seem right with your printers – you need IT support to make sure your systems are safe, secure and performing optimally.

Remember that if your employees are waiting for their technology to function before they’re adding to the bottom line of your business, the cost of IT support is paid back very quickly, so act now and get the help you need from expert technologists. Not problem is too large and none too small – get in touch.

PROACTIVE IT SUPPORT

LEARN ABOUT PROACTIVE IT SUPPORT
We gladly offer reactive IT support services. But many businesses are moving to a new support model. The services below are reactive, meaning you use them after something has gone wrong.

We don’t think this is the best option for your business which is why we are pioneering a new paradigm of IT Support – the proactive IT management solution.

Businesses are adopting proactive IT support models because of the enhanced value that is delivered by having problems fixed before they cause downtime or bottlenecks.

If you feel this type of IT support model would suit your business better, please jump over to our IT Management section to learn about our proactive IT support services (or ‘Managed IT solutions’).

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